Privacy Policy

Last Updated: January 8, 2026​​

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EpicWorx Shop (“EpicWorx,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or interact with www.epicworxshop.com (the “Website”).

By using our Website, submitting forms, or providing your information, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name

• Email address

• Phone number (including mobile number)

• Billing and service address

• Vehicle-related information

• Any information submitted through contact forms, booking requests, or direct communications

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited, time spent, and referring URLs

This information is used to improve website functionality, performance, and security.

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2. How We Use Your Information

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2.1 Service & Customer Support

We use your information to:

• Respond to inquiries and service requests

• Schedule appointments

• Provide estimates and automotive services

• Communicate regarding your request

2.2 Communication & Marketing Consent

By providing your contact information, you expressly agree that EpicWorx Shop may contact you regarding your request and related services, including via:

• Email

• Phone calls

• SMS/text messages

You also agree to receive promotional and marketing communications, including special offers, updates, and announcements.

You may opt out at any time by:

• Clicking “unsubscribe” in emails

• Replying STOP to SMS messages

• Contacting us directly

Message and data rates may apply.
Consent is not a condition of purchase.

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3. SMS & TCPA Compliance

If you provide a mobile phone number, you consent to receive informational and promotional text messages from EpicWorx Shop, including messages sent using automated technology, in compliance with the Telephone Consumer Protection Act (TCPA).

You may withdraw consent at any time by replying STOP.

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4. Cookies, Analytics & Tracking

Our Website may use:

• Cookies

• Analytics tools (such as Google Analytics)

• Marketing and tracking technologies

These tools help us understand website usage, improve user experience, and measure marketing effectiveness. You may disable cookies in your browser settings; however, some website features may not function properly.

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5. Information Sharing

We do not sell your personal information.

We may share information only with:

• Trusted service providers (payment processing, scheduling, marketing platforms)

• Website hosting and IT service providers

• Legal or regulatory authorities if required by law

All third parties are required to safeguard your information.

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6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill service and communication purposes

• Comply with legal, tax, or regulatory obligations

• Resolve disputes and enforce agreements

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7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

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8. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction or deletion of your information

• Opt out of marketing communications

California residents may exercise rights under the California Consumer Privacy Act (CCPA/CPRA).

To make a privacy request, contact us using the information below.

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9. Children’s Privacy

Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

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10. Third-Party Links

Our Website may contain links to third-party websites. EpicWorx Shop is not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

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11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Website constitutes acceptance of the revised policy.

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12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact:

EpicWorx Shop
EpicWorxUSA@gmail.com
www.epicworxshop.com